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Frequently asked questions

How to use Calleja's products

What's the difference between Before Salt Spray and After Salt Balm?

Before Salt Spray goes on before you're in the water — it's a lightweight, non-greasy spray that shields hair from salt, sun and chlorine. After Salt Balm goes on once you're out — a richer treatment that hydrates, softens and detangles what the water stripped away.

How do I use Before Salt Spray?

Spray it generously onto dry or damp hair before you swim or head into the sun. Focus on mid-lengths and ends, then comb through for even coverage. No rinsing needed.

How do I use After Salt Balm?

Rinse the salt water or chlorine out first, then work a small amount through damp or dry hair, focusing on mid-lengths and ends. No rinsing needed — just let it soak in.

Do I need to rinse either product out?

No. Both are designed to be left in.

How often should I use them?

Before Salt Spray before every swim or sun session, After Salt Balm every time you rinse off afterward. They're both gentle enough for daily use.

Are the products vegan and cruelty-free?

Yes, both Before Salt Spray and After Salt Balm are vegan and never tested on animals.

Do they contain sulphates or parabens?

No, both are free from sulphates and parabens.

Orders and Shipping

Do you ship overseas?

Yes, we ship to the USA, New Zealand, Europe and many other countries. Shipping costs are calculated at checkout.

How much does shipping cost?

Within Australia, standard shipping is $15 AUD (2–8 business days) and express is $19.5 AUD (1–4 business days). International shipping is a flat $29.95 AUD. Orders over $149 AUD ship free, domestic or international.

How long will my order take?

We process orders within 1–2 business days. From there, domestic delivery is 2–8 business days standard or 1–4 days express. International delivery runs 6–27 business days depending on your country and customs.

What if my order is delayed or goes missing?

Get in touch with us at hello@callejasurfhair.com. Carrier and customs delays are outside our control, but we'll help track it down and replace it where we can.

Can I return a product if I change my mind?

No, because these are personal care products, we can't accept change-of-mind returns or exchanges. Best to read the product details carefully before ordering, or reach out with questions first.

Stockists

Where can I find Calleja's products?

Our list of retailers is available on our Stockists page.

Apply to become a stockist

Please contact us directly through the Contact page or hello@callejasurfhair.com